admissions and fAQs

You are not your illness. You have an illness. You are a person, and you have a name, a history, a story, and a future.
- David Satcher

The Admission Process

Taking the first step is simple. Here’s our confidential process:
Reach out to us via phone/email or our confidential contact form. We’ll have a discussion to see if Gateway House is a good fit.
Begin a Confidential Inquiry

Investing in Long term wellness

Gateway House is a private facility. We understand this is a significant investment in your or your loved one's future, and our team is here to walk you through the financial aspects. Please contact us directly to discuss our monthly fees and payment structure.

frequently asked questions

What is the minimum and average length of stay?

Gateway House is a long-term residential facility, not a short-term hospital. The minimum stay is six months, and many residents choose to remain indefinitely, viewing the residence as their secure, long-term home.

What are the key requirements for admission?

Potential residents must meet several criteria to ensure suitability for our community environment. Individuals must be:

1) Between the ages of 18 and 60. 
2) Able to manage basic self-care activities: feeding, bathing, and dressing themselves, walking (assisted devices are acceptable), and following basic instructions. 
3) Have a primary diagnosis of Bipolar Disorder or Schizophrenia. 
4)Free from active substance or alcohol use. (If there is a history of substance use, the individual must have completed a formal rehabilitation program and maintained sobriety for at least six months). 

Can my family member be admitted during an acute episode (e.g., psychosis, mania, suicidal ideation)? 

No. Gateway House focuses exclusively on long-term stabilization and community living, not crisis intervention. We require all residents to be medically stable upon admission. If a prospective resident is currently experiencing an acute episode of psychosis, severe mania, or has active suicidal ideation, we will recommend an admission to an acute psychiatric hospital first to achieve necessary stabilization. 

 What is the resident's freedom of movement? 

Residents have a high degree of freedom of movement within a supervised framework. While the staff monitors movement to ensure safety, residents are encouraged to leave the facility for walks, shopping trips, attendance at religious gatherings, and other community activities. 

 Can residents continue to work from the facility? 

Yes, we strongly allow and encourage residents to work. Individuals can work remotely or online from the facility. Supporting employment is a core component of fostering independence. 

Are families allowed to visit residents? 

Yes, we believe family connection is vital to well-being. Family visits are welcome at any time. We simply ask that families coordinate with the staff upon arrival to ensure visits do not conflict with scheduled group programming or appointments. 


What is the typical age range of residents? 

We admit individuals between 18 and 60 years old. The current average age of our residents is typically in the late 40s.